Privacy Policy
Last updated: 18 August 2026
Dark Line Technology Solutions (Pty) Ltd, trading as Geyser Gecko (“Geyser Gecko”, “we”, “us”, “our”), respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African law. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have over it.
1. Information we collect
We collect personal information you provide directly to us: full name, email address, and phone number when you submit a lead or contact form; your province and property type when requesting an installer match; any message or notes you add; and basic usage data such as pages visited and buttons clicked.
2. How we use your information
We use your personal information to match you with a certified Geyser Gecko installer, share your enquiry with the relevant installer(s), respond to general enquiries, improve our website, and comply with our legal obligations. We do not sell your personal information to third parties.
3. Sharing your information
When you submit an installer enquiry, we share the relevant details with certified Geyser Gecko installers operating in your area, so they can respond directly. We also use third-party service providers (form submission, hosting) solely to operate this website, and they may not use your data for their own purposes.
4. Data retention
We retain personal information for as long as necessary to fulfil the purposes described above, or as required by law, after which it is deleted or anonymised.
5. Your rights
Under POPIA, you have the right to request access to, correction of, or deletion of your personal information; object to its processing; withdraw consent where applicable; and lodge a complaint with the Information Regulator of South Africa. Contact us at info@darkline.co.za to exercise these rights.
6. Security
We take reasonable technical and organisational measures to protect the personal information we hold from loss, misuse, unauthorised access, and disclosure.
7. Changes to this policy
We may update this Privacy Policy from time to time. The “last updated” date at the top of this page reflects the most recent revision.
8. Contact us
Dark Line Technology Solutions (Pty) Ltd · 102 Witch Hazel Avenue, Technopark, Centurion · Email: info@darkline.co.za · Phone: +27 12 012 5835